Inside Order Desk/Marketing Coordinator

Knapp Fasteners Inc. is a privately owned, award winning fastener distributor located in Cambridge Ontario. Since establishment in 1987, Knapp Fasteners has strived for exceptional service and going the extra mile for all our customers! We set high standards for ourselves and are proud to be an ISO 9001:2015 certified company. We have experienced great success over the years and attribute this success to our dedicated and hard working employees. We are proud to provide a great place to work with a strong company culture that is inclusive and based on respect and open communication.  Knapp Fasteners offers competitive wages, a benefit package and a RRSP savings plan for all full time employees.  As well, our employee appreciation program includes an in-house workout facility, Colour House team building competitions, noon hour yoga and company-wide birthday lunches for our employees, just to list a few. 


We are looking for an exceptional individual to assist our customers on our order desk and work on our marketing strategy as an Inside Order Desk/Marketing Coordinator.


Location: 520 Boxwood Dr. Cambridge, Ontario N3E 0A6

Hours: 37.5 hrs/wk

Schedule: Monday- Friday 9:00 – 5:00


Key Elements of this Position:

  • This role is to blend strategy, planning and execution of projects

  • Provide order desk support to wide range of national manufactures and distributors by processing order inquiries and ensuring a positive order fulfillment experience

  • Source products and quote clients in a competitive and timely manner

  • Promote Knapp Fasteners and company products while following up with quotes

  • Contribute to the marketing and advertising strategy to help achieve our goals and objectives

  • Maintain and update company website and social media (Facebook, Instagram, Twitter)

  • Create new advertising material to promote business growth

  • Deliver the highest quality service to each of our clients


The ideal candidate will have the following competencies & qualifications:

  • Post-secondary education in Business, Administration, Marketing or similar program

  • Engaging and positive outlook to provide helpful customer service to our clients

  • Creative with the ability to present new ideas for marketing and advertising initiatives

  • Excellent communication and problem solving skills

  • Ability to demonstrate strong organizational and attention to detail to increase efficiency

  • Intermediate computer skills incl. Microsoft Office, Outlook and Excel

  • Bilingual is considered an asset (French and English) 

  • Fastener knowledge is considered an asset

Please note extensive on the job training will be provided to chosen candidate


At Knapp Fasteners our people are as diverse and dynamic as the products they support. Diversity of thought is critical to the company’s success and growth, that’s why we are looking for a passionate forward thinking individual to enrich our family, enhance our service and drive business forward. If you feel you would be a good fit for Knapp Fasteners, we look forward to hearing from you! Please send your resume and cover letter to let us know what makes you a great fit for Knapp!

We welcome applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process.

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520 Boxwood Drive Cambridge,

Ontario, Canada N3E 0A6