TESTIMONIALS

WHAT CUSTOMERS SAY ABOUT KNAPP FASTENERS INC.

As a buyer, Knapp Fasteners was one of my major suppliers for over 10 years.  We worked together to implement the Vendor Managed Inventory (VMI) program and continually made improvements over the years.  We are a growing and constantly changing company and Knapp Fasteners has been able to meet and exceed our demands.  We have always been able to count on them to deliver exceptional quality in an extremely timely manner. 

In Service Account Coordinator

Burlington, ON—Client since Feb 1987

Finding myself in not only a new job, but a new position as well as a buyer, I was in a panic all the time trying to ensure I was getting not only the right fasteners but the right quality as well and was chasing other suppliers every week for my orders. Knapp Fasteners very quickly put that panic to rest and I have come to rely on them as my chief “go to” for the absolute best service I have found in the industry. They’re fast, accurate and I personally feel their service is second to none. When you throw in their very competitive pricing, it just doesn’t make sense to go anywhere else.

Customer since 2015

Southwestern Ontario

When I was asked to write something about why we buy from Knapp, I started to look back at our history with Knapp when I realized that it wasn’t about our history it was and has always been about the future. Knapp has always been thinking about how can we be better. How can we help our customers to be better? The answer is service, make the customer feel like he is our number one priority. That service comes from having the right people. I won’t be in purchasing 25 years from now but I know that Knapp will still be providing the best service possible. Congratulations Gang!

Purchasing Manager

Ottawa, ON—Client since Feb 1990

When you visit the Knapp office you leave with positive vibes and say to yourself “Wow what a great place to work”.  They have great energetic, positive people who work at Knapp.  Their pricing, on-time delivery and service are all excellent. The level of knowledge and expertise of their products is outstanding. They always go the extra mile for you, and make your purchases easy and stress free.

Purchasing

Waterloo, ON—Client since Sept 1994

It's been a real pleasure to do business with Knapp over the years. Sure, you offer a large variety of products, but I think what makes a real difference, is your staff. All these people make Knapp Fasteners a company we really love do business with. From our staff, we would like to thank you very much and wish you "long life". (Also, a special thanks to the ones that are patiently trying to understand what is written in my order).

 

Quebec City, QC—Client since Oct 1995

 I would like to say congratulations on your 25th Anniversary in business. Over the years, we have seen many changes and challenges. Throughout this time, Knapp has been able to adjust with us and provide positive solutions. One key aspect I believe to be the strength of your company is the attitude of the entire staff at Knapp. Every staff member is focused on customer service and this is clear when I make a phone call, send an email or discuss in person. This is something that definitely sets Knapp apart from other Fastener suppliers. Once again I would like to say Congratulations to everyone at Knapp and wish all a Merry Christmas and Happy Holidays.

Purchasing Manager

Cambridge, ON 

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